Shipping policy

Shipping Policy

Thank you for choosing to shop with us! We’re committed to delivering your food products fresh and on time. Please review our shipping policy below.

 

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1. Order Processing

• Orders are processed Monday through Friday, excluding public holidays.

• Please allow 1–2 business days for order processing before shipment.

• You’ll receive a confirmation email with tracking information once your order ships.

 

2. Shipping Rates & Delivery Times

Shipping Option	Estimated Delivery Time	Cost
Standard Shipping	3–7 business days	Calculated at checkout

 

3. Shipping Restrictions

• We are unable to ship to P.O. Boxes for perishable orders.

• International shipping is not available at this time.

• Some products may not be available in certain regions due to regulatory or temperature-related restrictions.

 

Delivery Issues

If your package is:

• Delayed, please first check the tracking info provided.

• Lost or stolen, contact us within 48 hours of the estimated delivery date. We’ll do our best to assist with a resolution.

• Damaged or spoiled, please reach out immediately with photos and order details at hello@nuuvs.us